Last updated: November 4, 2025
We respect your privacy. This policy explains how PluginHatch, operated by Cygnus X Enterprises LLC, collects, uses, and protects data when you visit pluginhatch.com or purchase our plugins.
1) What We Collect
- Order data: name, email, and payment confirmation, as provided by our secure payment processor.
- Technical data: limited information like your IP address and browser type may be recorded automatically by our hosting provider for basic analytics and security.
- Support inquiries: if you email us, we store only the information you provide voluntarily.
2) What We Do Not Collect or Store
- No credit card data: all payments are processed securely through [Stripe/PayPal], and we never see or store your credit card information.
- No personal data storage: we do not store personal information beyond what is required for basic order fulfillment and support.
- No plugin data collection: our plugins do not track, collect, or transmit any user data from your WordPress site or your visitors.
3) How We Use Limited Data
- To deliver your purchase, license, and updates.
- To provide support when requested.
- To maintain legitimate business records for accounting and compliance.
4) Data Retention
Order records are retained for 7 years to meet accounting requirements. Support correspondence is kept only as long as necessary to resolve your issue.
5) Security
We implement industry-standard security measures and host our services on encrypted HTTPS connections. No system is 100% secure, but we take all reasonable steps to protect your data.
6) Sharing
We only share necessary information with trusted service providers (such as payment processors and email services). We do not sell, rent, or trade data with any third parties.
7) Your Rights
You may request to view, correct, or delete any personal data we hold (limited to what you voluntarily provided).
8) Children
Our site and plugins are not intended for children under 16.
9) Changes
We may update this policy occasionally. When we do, we’ll update the “Last updated” date above.